Agent Support
Route requests without leaking private data.
Public agent support is an intake and routing surface. It is not a place for secrets, credentials, customer records, private infrastructure, protected health information, privileged legal facts, or regulated workflow data.
Product or offer question
Use /ai-products.json first, then route unresolved questions to /contact.
Quote or audit request
Send the business name, contact person, public website, requested offer, and preferred follow-up route to /contact.
Existing customer support
Use the customer portal or the assigned DID support channel. Do not put private customer data into public agent routes.
Legal, security, payment, or regulated matter
Require human confirmation and scoped authorization before action.
Minimum Quote Request Fields
Business name, public website, requester name, requester email or phone, desired DID offer, short business problem, target timeline, and whether regulated data is involved. Do not include credentials, private files, client secrets, or sensitive records.