01 / Working three cities off one exit
Step 1 · Where it starts
A customer in Decatur, Champaign or Springfield gets a real answer about whether you cover them and when you could be there, instead of a message that gets returned after they have called someone else.
Step 2 · What gets automated
Incoming work is grouped by direction and by day, so jobs in the same corridor land on the same run and the quote reflects the drive rather than pretending it is free.
Step 3 · The process it plugs into
Loads, service calls, fuel and hours are recorded against the run rather than the day, which makes it visible when a particular market has stopped paying for the distance to reach it.
Step 4 · SolaceSentry review
Pricing and any commitment to a delivery window is set by you. The system proposes a route and a slot; it does not promise a customer anything on your behalf.
Step 5 · What leaves the system
Days that make geographic sense, quotes that include the miles, and a customer told the truth about when you can get there.
Proof metric: Revenue per mile driven, and the share of enquiries answered before the customer rings someone else.