01 / Scheduling contractor jobs for a growing customer base
Step 1 · Where it starts
A phone-based log where a crew marks each job open, in progress, or finished as the customer list keeps expanding past what a paper calendar can hold.
Step 2 · What gets automated
New requests are grouped by neighborhood as the village grows outward, so tomorrow's run does not zigzag between the old core and the newest subdivision.
Step 3 · The process it plugs into
The list reorders itself as jobs come in, so a crew is not stuck running today's route the way it was planned yesterday morning.
Step 4 · SolaceSentry review
A supervisor sets the final order before the crew leaves. The list suggests a route; a person locks it in.
Step 5 · What leaves the system
A route that keeps making sense as new addresses keep getting added to it.
Proof metric: Jobs completed per day even as the customer count grows, and miles driven per job.