01 / Custom orders for a pottery or craft studio
Step 1 · Where it starts
A customer describes a custom piece — glaze, size, a reference photo — through a simple online form rather than a phone call the studio has to write down.
Step 2 · What gets automated
The request is logged with every detail captured, and a draft order confirmation is prepared with a rough timeline for the potter to check.
Step 3 · The process it plugs into
A studio with a waitlist sees every open custom order on one list instead of a stack of notes taped near the wheel.
Step 4 · SolaceSentry review
The potter confirms every custom order and its price before it is sent back to the customer.
Step 5 · What leaves the system
A tracked custom-order queue with a timeline that actually matches studio capacity.
Proof metric: Custom orders delivered on the promised date, and time from inquiry to confirmed order.