01 / Winning the job before the customer keeps driving
Step 1 · Where it starts
A quick request form built for someone who found the business while passing through, capturing enough detail to price the job without a callback.
Step 2 · What gets automated
A routine job is priced instantly from what similar work has run before; anything unusual gets set aside for the owner to work out directly.
Step 3 · The process it plugs into
A price that has not been answered in a day or two comes back onto a short list, since a passer-by customer rarely calls twice.
Step 4 · SolaceSentry review
Every number is checked by the owner before a customer ever sees it.
Step 5 · What leaves the system
A price in hand fast enough that the customer has not already called somewhere in Marion.
Proof metric: How many quotes get a same-day answer, and how many of those become paid work.