01 / Booking a repair or delivery without a callback
Step 1 · Where it starts
A texted link showing real open time this week so a neighbor can pick a slot instead of leaving a voicemail.
Step 2 · What gets automated
Job type and urgency get pulled from the request automatically, and it lands in whatever slot is genuinely free.
Step 3 · The process it plugs into
A full week of jobs sits in one view a small crew can check on the go.
Step 4 · SolaceSentry review
Nothing gets locked onto the schedule without someone actually confirming it.
Step 5 · What leaves the system
A schedule that fills itself while the crew is out working, not after.
Proof metric: Share of requests turned into a same-day booked job.