01 / Tour and education-program scheduling for the debate site
Step 1 · Where it starts
A teacher books a tour by naming a date and how many students are coming, typed into a short form instead of left on the office voicemail.
Step 2 · What gets automated
A guide's real availability gets checked before a date is offered back, so the reply is a confirmed slot, not a maybe.
Step 3 · The process it plugs into
A two- or three-person historic-site staff can see every school-group and visitor request lined up in order, instead of digging through separate email and phone messages to figure out what is still open.
Step 4 · SolaceSentry review
A staff member or a volunteer coordinator has the final say on every booking before it is set.
Step 5 · What leaves the system
A tour calendar a small staff can actually run, with no guide double-booked across two groups.
Proof metric: How fast a tour request gets answered, and double-bookings across a season — the target is none.