01 / Venue and court booking
Step 1 · Where it starts
A calendar showing what is actually free — courts, halls, meeting rooms — with the rental terms and the deposit visible before anybody phones.
Step 2 · What gets automated
Enquiries are read for date, duration, group size and what they intend to do, and matched against the spaces that can take it, so a reply comes back with real options rather than a request for more detail.
Step 3 · The process it plugs into
Insurance certificates and signed terms attach to the booking and are checked off before the date is confirmed, instead of turning up as a problem on the morning.
Step 4 · SolaceSentry review
A named person confirms every booking. A community venue has to be able to say no to something, and that judgement stays with a human being.
Step 5 · What leaves the system
A confirmed calendar with paperwork and deposits attached to each date, and a caretaker who knows on Monday what the week holds.
Proof metric: Hours booked against hours available, and bookings that arrived on the day without a signed agreement.