01 / Reserving a site at Lynnville Park
Step 1 · Where it starts
A camper texts or calls asking for a specific weekend, party size, and hookup type — full, water-and-electric, or primitive.
Step 2 · What gets automated
The system checks the request against the real site calendar for all three hookup levels and answers back with what is actually open, instead of a paper chart that is a week out of date by the time someone reads it.
Step 3 · The process it plugs into
A double-booked site becomes close to impossible, because every inquiry checks the same live calendar rather than a logbook that only one person updates.
Step 4 · SolaceSentry review
Park staff confirm every booking, especially long weekends and holiday dates when demand is highest.
Step 5 · What leaves the system
A confirmed reservation with the site number and hookup type, sent back the same day the request comes in.
Proof metric: Double-bookings per season — the target is zero — and time to answer a booking request.