01 / Farm-supply order accuracy
Step 1 · Where it starts
A phone order and a counter order both land in the same log, with the item, quantity, and pickup date noted up front either way.
Step 2 · What gets automated
The order is checked against current stock, and a substitution or shortage is flagged before the customer arrives.
Step 3 · The process it plugs into
A short list sorted by pickup time replaces a memorized mental tally of who is owed what.
Step 4 · SolaceSentry review
The order gets a second look from a person on the counter before anyone is told to come pick it up.
Step 5 · What leaves the system
A pickup ticket that matches what is actually on the shelf, not what the order form assumed.
Proof metric: Orders corrected after the customer arrived, tracked month over month.