01 / Keeping the availability list honest
Step 1 · Where it starts
Wholesale customers log in and see what is genuinely liftable now, by species, calliper and size, instead of pricing off a PDF that was accurate three weeks ago.
Step 2 · What gets automated
Counts and grades called in from the field — typed on a phone, dictated, or scribbled and photographed — are read and matched to the right block and variety, so the yard does not wait for an evening of data entry.
Step 3 · The process it plugs into
Availability, bookings and holds move together. When a block is committed to one landscape firm it stops appearing as free for the next caller, which is the single most common cause of a shorted order.
Step 4 · SolaceSentry review
A grower confirms grade and readiness before anything is published. Software can count; it cannot decide that a block is ready to lift.
Step 5 · What leaves the system
A list customers can trust, with holds and commitments already netted off, refreshed as the field reports come in rather than once a fortnight.
Proof metric: Orders shorted or substituted after confirmation, and the age of the oldest figure on the published list.