01 / Filling the calendar without a callback
Step 1 · Where it starts
A texted link showing real open slots so a customer can pick a time instead of leaving a message and waiting.
Step 2 · What gets automated
The request is read for job type and how soon it is needed, and slotted into whatever time is actually open.
Step 3 · The process it plugs into
The whole week sits in one place a crew can check between stops, instead of being pieced together from a paper pad.
Step 4 · SolaceSentry review
A booking is not locked in until someone on the crew confirms it.
Step 5 · What leaves the system
A week that fills in on its own while the crew is out working.
Proof metric: Share of requests that turn into a same-day confirmed booking.