01 / Estimates for people who are never home
Step 1 · Where it starts
A request form that asks for photographs, measurements and the age of whatever is broken, so a first estimate can happen without anyone taking time off work.
Step 2 · What gets automated
Submitted photos are grouped and read for the details that decide the quote — model plates, panel counts, obvious damage — and anything ambiguous is queued for you to look at rather than priced blind.
Step 3 · The process it plugs into
Jobs that genuinely need a site visit are separated from the ones that do not, so your driving is spent where it changes the price.
Step 4 · SolaceSentry review
You approve every figure before the customer sees it. A photo estimate that turns out wrong on site costs you the job and the reputation, so the system never sends one unread.
Step 5 · What leaves the system
A firm number in the customer’s hands the same evening, and a site visit only where the job warrants it.
Proof metric: Site visits per closed job, and how far photo estimates land from the final invoice.