01 / Quoting a job so it does not go to the next call
Step 1 · Where it starts
A short intake form covering the job, the material or equipment involved, and when it is needed — the same information a phone call would collect, written down instead of half-remembered.
Step 2 · What gets automated
A draft price is built from what comparable jobs have actually cost to run, giving the owner a starting number grounded in real history.
Step 3 · The process it plugs into
A quote that has gone unanswered for a few days moves to a short follow-up list automatically, instead of being lost once a new call comes in.
Step 4 · SolaceSentry review
The number that goes to the customer is always yours to set. The draft is a starting point, not a sent price.
Step 5 · What leaves the system
A quote in hand within a day of the enquiry, with the reasoning behind the number available if a customer asks.
Proof metric: Enquiries answered with a written quote inside a day, and how many of those convert to booked work.