01 / Ordering and reservations for a US 50 restaurant
Step 1 · Where it starts
An online order or reservation form built around the commute clock — lunch orders placed from a desk in Cincinnati, dinner reservations booked on the drive home.
Step 2 · What gets automated
Orders are read and confirmed automatically against real kitchen capacity, with a draft response ready for anything that needs a person's judgment.
Step 3 · The process it plugs into
A lunch rush that hits all at once does not overwhelm a single phone line, because routine orders do not need someone to answer every call.
Step 4 · SolaceSentry review
Staff confirm large orders or unusual requests before they are locked into the schedule.
Step 5 · What leaves the system
A confirmed order and reservation queue that matches the kitchen's actual capacity for that hour.
Proof metric: Missed calls during the rush, and order accuracy against what was actually requested.