01 / Distillery tasting-room and event bookings
Step 1 · Where it starts
A visitor books a tasting slot or inquires about a private event through a simple online calendar, instead of a phone call the distillery has to answer while running the floor.
Step 2 · What gets automated
Event inquiries are read for group size, date and purpose, and matched against open slots automatically, with anything requiring special accommodation flagged for a person.
Step 3 · The process it plugs into
A held date converts to a confirmed booking once a deposit is recorded, so the calendar always reflects who has actually committed.
Step 4 · SolaceSentry review
The owner or manager approves every event booking before a date is locked in.
Step 5 · What leaves the system
A booking calendar that is accurate on the first look, replacing a mix of texts and a paper calendar.
Proof metric: Double-booking incidents, and days between inquiry and a confirmed booking.