01 / Referral intake for clinics near the hospital
Step 1 · Where it starts
A referral from Greene County General reaches a clinic through a simple online request instead of a fax sitting in a tray.
Step 2 · What gets automated
Faxed or handwritten referral notes are turned into a chart entry office staff can check quickly, without retyping every field by hand.
Step 3 · The process it plugs into
A note on how urgent the case is moves the patient's place in the schedule, rather than first-come, first-served by fax.
Step 4 · SolaceSentry review
A nurse or provider decides urgency and scheduling by hand, every time — the system never makes that call.
Step 5 · What leaves the system
A schedule where each slot already carries the patient's intake details, and a referral gets an answer inside a set number of days.
Proof metric: How long a referral takes to become a visit, and how much of the paperwork is done before the patient arrives.