01 / Farm-supply counter and phone orders
Step 1 · Where it starts
An order taken at the counter or by phone is logged the same way every time, with item, quantity, and pickup date captured up front.
Step 2 · What gets automated
The order is checked against current stock, and a substitution or shortage is flagged before the customer arrives rather than at pickup.
Step 3 · The process it plugs into
A short daily list replaces the guesswork, letting a two-person counter crew see what is due without checking three different notepads.
Step 4 · SolaceSentry review
Nobody hears "it's ready" until a person on the floor has actually checked the order against what is in stock.
Step 5 · What leaves the system
A pickup slip that reflects real shelf stock instead of a guess.
Proof metric: Orders corrected after the customer arrived, tracked month over month.