Terms of Service

Effective Date: March 1, 2026  |  Last Updated: March 4, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Detailed In Design, LLC ("Company," "we," "us," or "our"), an Illinois limited liability company. By accessing or using the Managed Risk platform and related services (collectively, the "Service"), you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Managed Risk is an AI-powered enterprise risk assessment platform that analyzes organizational data, compliance records, and risk indicators to generate risk assessments, scoring, and auditable Decision Artifacts. The Service operates on a single-tenant deployment model where customer data remains on customer infrastructure.

3. Account Registration and Eligibility

To use the Service, you must:

• Be at least 18 years of age
• Provide accurate, complete, and current registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access to your account

You are responsible for all activity that occurs under your account, including actions taken by any users you authorize.

4. Subscription and Pricing

4.1 Plans and Billing

Managed Risk is offered on a subscription basis starting at $299 per month. Pricing details, including tier features and volume-based pricing, are available on our Pricing page. All fees are billed in advance on a monthly or annual basis as selected during enrollment.

4.2 Payment Terms

Payment is due at the beginning of each billing cycle. All fees are non-refundable except as expressly stated herein or required by applicable law. We reserve the right to modify pricing with 30 days' written notice prior to your next billing cycle.

4.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. Upon cancellation, all customer data is permanently deleted within 30 days unless a longer retention period is required by law or requested by you in writing.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Reverse-engineer, decompile, or disassemble any part of the Service
• Attempt to gain unauthorized access to the Service or its related systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to develop a competing product
• Resell, sublicense, or redistribute the Service without written consent
• Misrepresent the Service's outputs as certified professional advice

6. Risk Assessments Are Decision-Support Only

Specifically, you acknowledge that:

• Risk assessments are based on the data and parameters your organization provides; their accuracy depends on the quality and completeness of that input
• The Service does not replace the need for qualified risk management professionals, legal counsel, or financial advisors
• Risk scores and rankings are relative indicators, not absolute measures of risk
• Your organization must independently validate risk assessments before making material business decisions
• Regulatory compliance determinations must be verified by qualified professionals in your jurisdiction

7. Decision Artifacts

7.1 Nature of Decision Artifacts

Decision Artifacts produced by Managed Risk document which data points, frameworks, and models contributed to a risk assessment. They are generated to assist your personnel in making informed decisions and to support compliance and audit requirements.

7.2 Human Oversight Required

Decision Artifacts are decision-support tools. They do not constitute professional risk management advice, legal opinions, or compliance certifications. Your organization must maintain appropriate human oversight and review processes for all decisions informed by the Service.

7.3 Ownership of Artifacts

Decision Artifacts generated from your data are owned by you. We claim no ownership rights over your Decision Artifacts or the underlying customer data used to generate them.

8. Compliance Framework Disclaimers

Managed Risk may reference or map to various compliance frameworks (e.g., ISO 27001, NIST, SOC 2, GDPR, HIPAA). You acknowledge that:

• The Service provides tooling to assist with compliance efforts but does not certify, guarantee, or attest to your organization's compliance with any framework
• Framework mappings are provided for convenience and may not reflect the most current version of any standard
• Compliance determinations require independent assessment by qualified auditors or legal professionals
• Use of the Service does not create a certification, attestation, or compliance guarantee of any kind

9. Not Financial or Legal Advice

Nothing in the Service or its outputs constitutes:

• Financial advice or recommendations
• Legal advice or legal opinions
• Insurance advice or actuarial assessments
• Professional risk management certification
• Regulatory compliance certification or attestation

If your organization requires such professional advice, you should consult appropriately licensed and qualified professionals.

10. Data Ownership and Intellectual Property

10.1 Your Data

You retain all rights, title, and interest in your data. We do not claim ownership over any data you submit to the Service. Your data is processed solely to provide the Service and is not used for any other purpose.

10.2 Our Intellectual Property

The Service, including its algorithms, models, software, documentation, user interface, and all related intellectual property, is and remains the property of Detailed In Design, LLC. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service during your subscription.

11. Confidentiality

Each party agrees to maintain the confidentiality of the other party's proprietary and confidential information. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

12. Service Level and Availability

We strive to maintain high availability of the Service. Planned maintenance windows will be communicated in advance. We do not guarantee uninterrupted access and are not liable for temporary disruptions due to maintenance, updates, or circumstances beyond our reasonable control.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DETAILED IN DESIGN, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT RISK ASSESSMENTS WILL BE COMPLETE OR ACCURATE IN ALL CIRCUMSTANCES.

15. Indemnification

You agree to indemnify, defend, and hold harmless Detailed In Design, LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any decisions made based on the Service's outputs.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

16.1 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered in Cook County, Illinois, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.2 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to account administrators at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Termination

We may suspend or terminate your access to the Service if you breach these Terms, fail to pay fees when due, or if required by law. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including limitation of liability, indemnification, and governing law) will survive.

19. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and any applicable order forms, constitute the entire agreement between you and Detailed In Design regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect.
• Waiver: Failure to enforce any right or provision does not constitute a waiver of that right or provision.
• Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure: Neither party is liable for delays or failures caused by circumstances beyond reasonable control.

20. Contact Us

If you have questions about these Terms, contact us at:

Detailed In Design, LLC
Email: privacy@detailedindesign.com
Web: detailedindesign.com