01 / Keeping equipment running without a maintenance department
Step 1 · Where it starts
A short text-in report — what broke and a picture of it — instead of a call that has to wait for someone to pick up.
Step 2 · What gets automated
The photo and description get matched against the machine's own repair history, and a rough estimate is drafted before the shop even calls back.
Step 3 · The process it plugs into
Each machine keeps its own repair record, so the same problem coming back does not start from a blank page.
Step 4 · SolaceSentry review
A shop lead checks the estimate and the promised date before either one goes to whoever is waiting on the equipment.
Step 5 · What leaves the system
A repair estimate in hours instead of days, with less guesswork about parts.
Proof metric: Hours of downtime per breakdown.