01 / Booking or scheduling a visit to a heritage site
Step 1 · Where it starts
A simple booking or inquiry page for a heritage-site tour or event that shows honest availability instead of overselling a busy weekend.
Step 2 · What gets automated
A tour request is checked against how many people the site can actually host that day, not an optimistic ceiling.
Step 3 · The process it plugs into
A group booking stays as one linked record, so a headcount change updates it instead of creating a duplicate.
Step 4 · SolaceSentry review
A tour that would fill most of a day's slots gets checked by a person before it is confirmed.
Step 5 · What leaves the system
A visitor schedule that reflects the site's real capacity, not an assumption.
Proof metric: Booked capacity on peak visitor days, and visitors turned away for lack of planning.