01 / Planning a day with a river in it
Step 1 · Where it starts
Jobs are booked into a day that already knows which bank each one is on, so a customer is offered a slot that can actually be kept.
Step 2 · What gets automated
The day is ordered to cross the water as few times as possible, grouping the city work into a block rather than scattering it between two calls on this side.
Step 3 · The process it plugs into
Each job carries an honest travel allowance rather than a straight-line estimate, so the third appointment does not start forty minutes late because the first two were optimistic.
Step 4 · SolaceSentry review
You confirm the running order before anybody is given a time. The system suggests a shape for the day; it never rings a customer.
Step 5 · What leaves the system
Appointment times that hold, and one crossing in each direction rather than four.
Proof metric: Appointments started inside their promised window, and the number of river crossings made per working day.