Our whole year happens in about six weeks. When should we start a project?
Right after the pack ends, not two weeks before it starts. A build that lands in the middle of your season is a liability no matter how good it is. We aim to deliver, test and train in the quiet months so the first real use is a live season you were ready for. If you come to us in September, we will usually tell you to call back in November.
We are a grower, not a processor. Does any of this apply?
The load and settlement side does, directly. Most of the arguments at the end of a season are about tickets — how many loads, what weights, which field. Capturing that at the scale with a photograph, matched to the right grower, removes the argument. It is a small system and it usually pays for itself in one season.
How is a post-frame builder different from any other contractor here?
Lead times and geography. A building crew is often working three counties away, each with its own permitting, and the material date drives everything else. So the useful system is not a fancy estimator — it is one board where permit status, steel delivery and crew availability sit on the same row and disagree loudly when they disagree.
Is AI actually involved, or is that just what you call it?
Some of it is, honestly. Reading a weight ticket off a photograph, normalising twenty formats of incoming order, grouping last year’s sales by hour — those are jobs machine learning does well and cheaply. Deciding whether a substitute part fits, or whether a settlement is right, is not. We use the boring tool wherever the boring tool wins.
Who reviews what goes out to our customers and growers?
Someone with a name and a job title at your company. We route every outbound document through a review gate called SolaceSentry, and it holds until a person approves. For settlements and food records we also keep the version history, so you can show exactly what was sent and when it changed.
Can we get our records out if we part ways?
Yes, and you should ask that of anyone you buy software from. Tickets, settlements, quotes, order history — exported on request in an open format, at any point, including after the relationship ends. It is in the agreement. A grower payment history you cannot retrieve is a genuine business risk, not a hypothetical one.
Our office runs on spreadsheets that mostly work. Should we change?
Maybe not. There are firms on West Jefferson Street running on one spreadsheet and doing perfectly well. A spreadsheet that one person maintains and everyone trusts is a legitimate system. It becomes a problem when three people edit it, when it has to be right during a pack, or when the person who built it retires. If none of those apply to you, keep it and spend the money elsewhere.
What does the first month with you look like?
Weeks one and two are mapping — we sit with the people doing the work and draw the process as it really runs, including the workarounds. That means a morning on a Detroit Avenue shop floor or in an office on West Jefferson Street, not a call. You get that map whether or not you hire us to build anything. Weeks three and four are a fixed scope, a fixed price and a delivery date. No code is written until you have signed off the drawing.