01 / Building a roster that survives Monday
Step 1 · Where it starts
A shift board every employee can open on a phone, showing their own hours, open shifts, and a way to offer or claim a swap.
Step 2 · What gets automated
Coverage requirements, certifications and availability are matched against each other to propose a roster, with hours-so-far tracked to warn before overtime is triggered.
Step 3 · The process it plugs into
Absences trigger a call-out list ordered by who is qualified, who is under hours, and who has a realistic way of getting in for that start time.
Step 4 · SolaceSentry review
A supervisor publishes the roster and approves every swap. Anything that would leave a station without a trained operator is blocked and put in front of a person.
Step 5 · What leaves the system
A published schedule ahead of the week, and gaps filled from a list rather than from whoever answers a phone at five in the morning.
Proof metric: Unplanned overtime hours per month, and shifts started without a qualified operator on station.